Hi, need to do following parts:Knowledge test 6 questions
Write a report page 21
prepare an email to CBSA staff and a letter to CBSA clients page 35
Write a report page 43
prepare an email to CBSA staff and a letter to CBSA clients page 49
Write an email page 58
Write a report page 61
Appendix 7: Strategic Transformation Plan
Appendix 9: Strategic Plan Review template
