Question 1 (22 marks)
(a) Explain how a unified five-level architecture can be applied in organisations to
develop the cyber physical systems. Define all these 5 levels cross and match them
with the enabling technologies.
(11 marks)
(b) Explain the links between circular economy (CE) and Industry 4.0 and define the
roadmap for CE and Industry 4.0. Provide an example business model that helps
organisations to utilise Industry 4.0 technologies for achieving the circular economy
and explain this relationship based upon the selected model.
(11 marks)
ENGM021 2 CONTINUE
Question 2 (15 marks)
(a) Quality has been defined in a number of different ways by different people and
organisations. Nevertheless, enough similarities do exist among the definitions.
Describe three common elements (features) of Quality.
(3 marks)
(b) W. Edwards Deming, Joseph M. Juran, and Philip B. Crosby are known as the
three main contributors to the total quality development. Outline three key
contributions from each of their methods.
(6 marks)
(c) Many of the fundamental elements of total quality depend on trust and ethical
behaviour, i.e., values, integrity, and responsibility. Discuss the roles of values,
integrity, and responsibility in total quality setting.
(6 marks)
