resources Balik, B., Conway, J., Zipperer, L., & Watson J. (2011) Achieving an E

resources Balik, B., Conway, J., Zipperer, L., & Watson J. (2011) Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute…

Continue Readingresources Balik, B., Conway, J., Zipperer, L., & Watson J. (2011) Achieving an E