Question 120 / 20 ptsThe major difference between the works of Taylor and Fayolwas in their orientation—Taylor stressed the management of operative work,whereas Fayol emphasized the management of organization.TrueFalse
Question 220 / 20 ptsHarry is a department head at a retail chain. By regularlyholding meetings where employees can ask questions and voice concerns, Harry isengaging in the management task of _____.supervisingstaffingleadingorganizingcontrolling
Question 320 / 20 ptsManagement principles are typically developed throughobservation and _____.benchmarkingbest practicesdeductioninductioncontrolledexperiments
Question 420 / 20 ptsWhich of the following is true about scientific management?It results inconflict in interests between workers and management.It emphasizesmaximum output with human effort through the elimination of interdependence.It studies therelationship between a technique and its efficiency.It is a philosophy aboutthe relationship between people and work.It deals solely withthe proper design of the job, irrespective of the worker.
Question 520 / 20 ptsWhich of the following is credited with the finding thateffective supervision makes a significant impact on productivity and employeemorale?The Bethlehem SteelstudiesThe Frank andLillian Gilbreth studiesThe Gantt and CookestudiesThe Lincoln ElectricCompany studiesThe Hawthornestudies