1. What are the twotypes of external organizational environments?
a.
general and the specific
b.
public and private
c.
global and the national
d.
organizational and the interpersonal
e.
market-specific and the product-specific
2. In terms of external organizationalenvironments, the ____ environment affects all organizations while the ____environment is unique to each company.
a.
global; national
b.
customer-driven; production-driven
c.
general; specific
d.
informal; formal
e.
specific; general
3. All events outside a company that have thepotential to influence or affect it occur in the ____ environment.
a.
specific
b.
external
c.
formal
d.
potential
e.
national
4. Which of the following companies is mostlikely operating in a dynamic environment?
a.
a video game manufacturer
b.
a bakery
c.
a brewery, winery, or distillery in theliquor industry
d.
a manufacturer of pet food
e.
a cereal manufacturer
5. According to the ____theory, companies gothrough long, simple periods of environmental stability, followed by short,complex periods of dynamic, fundamental environmental change, finishing with areturn to environmental stability.
a.
environmental change theory
b.
theory of environmental dynamics
c.
punctuated equilibrium theory
d.
theory of resource scarcity
e.
environmental cycle
6. Over the past 20 years, which of thefollowing is an industry that has experienced both the stable and dynamicenvironments predicted by punctuated equilibrium theory?
a.
the airline industry
b.
the baking industry
c.
the video game industry
d.
the breakfast cereal industry
e.
the landscaping industry
7. Suppose that a Mexican car manufacturer wantsto export cars to Guatemala. The fact that the distribution of income withinGuatemala is highly unequal and that about 75 percent of the population isbelow the poverty line would be a(n) ____ component in the manufacturer’sgeneral environment.
a.
technological
b.
socio-cultural
c.
economic
d.
political/legal
e.
demographic
8. A company facing a simple environment would____.
a.
most likely be in the first stage of theenvironmental cycle
b.
exhibit proof of the punctuated equilibriumtheory
c.
be unable to succeed due to lack ofinnovation
d.
be influenced by only factors in itsspecific environment
e.
have few external factors in theenvironment that affect it
9. In terms of environmental complexity, ____environments have few environmental factors, whereas ____ environments havemany environmental factors.
a.
non-competitive; competitive
b.
simple; complex
c.
stable; dynamic
d.
scarce; abundant
e.
market-oriented; product-oriented
10. ____ is the degree to which an organization’sexternal environment has an abundance or scarcity of critical organizationalresources.
a.
Environmental complexity
b.
Environmental capacity
c.
Differentiation opportunity
d.
Environmental dynamism
e.
Resource scarcity
