A. Explain how training and development may engage employees at every stage of their career development by doing the following:
1. Explain how the organization’s floor agents can use training and development to advance their careers within the organization.
2. Explain how the organization can use training and development to identify individual floor agents to move into succession planning for promotion into management positions (e.g., client sales manager, store manager, supply chain manager, or project manager).
3. Explain how training and development can be used to help floor agents map a specific, desired career path (e.g., client sales manager, store manager, supply chain manager, or project manager).
