Written Assignment: Memorandum [20 marks]
Instructions: Read the following memo below, from a frustrated manager to her staff.
Consider the memos effectiveness, tone, and potential barriers to communication.
Steps:
· Rewrite the memo in MS Word.
· Describe the issue in your own words.
· Improve the tone, conciseness, and organization.
· Change negative language to positive language
· Change the focus from sender to receiver, using the you view, and show benefits to the readers.
· Include headings (date, to, from, subject) and other memo formatting.
· Include one or more bulleted lists to improve readability.
· Upload your document to Turnitin.
