Question Question 1 At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution What is the best next action? Arrange another meeting in a weeks time so as to allow a cooling-off period Insist that participants continue to talk until a resolution has been reached Turn the dispute over to the director of nursing Back the unit managers actions and end the dispute Question 2 After assessing an older adult patient in long-term care who has been slowly deteriorating for weeks, the nurse manager calls the family and asks them to come in, as the patient is dying What is the nurse managers decision based on? Experience Unit protocol An established clinical pathway Confirmatory scientific evidence Question 3 A family is keeping vigil at a critically ill patients bedside Other, distant family members, not yet able to come, call the unit continuously, asking for updates and wanting to express concern You speak with the distant family members and suggest that you are going to refer them to the hospital social worker, whose role is to work with people in such situations What role are you assuming through this action?