bickering is inevitable and may have a damaging impact on productivity and motivation or morale.

Select either Option A or Option B and indicate in your post which option you   have selected. In any organization, regardless of the industry, some level of conflict   and/or office bickering is inevitable and may have a damaging impact on   productivity and motivation or morale. However, it is the responsibility of   the manager to ensure that conflict is avoided whenever possible and, when it   does occur, it is handled in an appropriate and respectful manner. With this   in mind, listen to the podcast, and respond to your selected   option. : Case Study: A Matter of Motivation: The Delayed   Promotion Review the details of the case above from your course text, and respond to   the following questions: : Case Study: Charting a Course for Conflict Resolution: “It’s   a Policy” Review the details of the case above from your course text, and respond to   the following questions: : Review several of your   classmates’ posts. Provide a substantive response to at least two of your   peers. Do you agree with their analyses?  Discuss with your classmates   any valuable insight you gained from the cases they presented.  Is there   anything you would have done differently as a manager?  Why or why not?